A member asked:

I'm having braces problems. who can i talk to if my orthodontist is busy?

9 doctors weighed in across 7 answers

What is Busy?: If you are having issues with your "braces" you should contact your orthodontist and request to be seen as soon as possible. But that also depends on "what the problem is". The question is way to vague. If your teeth hurt, if you have a poking wire, if you have a loose bracket, you should call the office and request to be seen. However, until the "problem" is defined, the question is too vaque.

Answered 3/28/2013

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Dr. Louis Sterling answered

Specializes in Prosthodontics

DDS: Call your doctor's office in advance of your next appointment and inform the person at the front desk, that your need to speak to the doctor during your next visit. Please arrange his schedule (and your appointment) to allow for this time.

Answered 3/24/2013

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Your orthodontist: They should make time for you and know your case the best. Tell them you need to be seen.

Answered 3/28/2013

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Orthodontic Assist.: You may want to ask if you can make a special appointment to speak to your orthodontist in person or over the phone to address your concerns. The orthodontist would likely be the best person to help you find a solution if your problem is related to treatment. Otherwise you can ask the orthodontic assistant or treatment coordinator.

Answered 4/5/2013

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Get another ortho: Your orthodontist should not be too busy to speak with you. That is unacceptable.

Answered 1/20/2015

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The coordinator: Every orthodontic practice has an experienced treatment coordinator that is capable of addressing most of your problems and concerns that are typical with many patients. If she/he determines that your problem requires the attention of the doctor, she will ensure that he will address it personally. Call the office and ask to speak with the treatment coordinator.

Answered 9/13/2014

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Busy?: No qualified Orthodontic Specialist that I know is ever too busy to talk to their patients. May have to wait for the Doctor to have a break in his/her schedule, or until the end of the day, but you should get a call back. Don't expect the Doctor to drop everything, to abandon the patient in the chair, to come running to answer your phone call. If you have concerns, ask for an emergency appt.

Answered 9/23/2015

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