Online mental and behavioral health care with a doctor you choose

Talk with our HealthTap Primary Care doctors about a broad range of issues like sleep, anxiety, or addictive behaviors.

See an online doctor today!

Frequently asked questions

Is there a way to talk to a therapist online?

Like other telehealth services, the online mental health counseling sector has continued to expand. In-person therapy is no longer the standard — mental health counselors know that everyone's schedule and availability are different. Patient's needing online therapy can check their insurance plan's behavioral health network for a psychologist or psychiatrist to contact. HealthTap's family medicine and internal medicine doctors can talk with patients about their mental health issues but do not provide formal counseling or talk-therapy.

What is mental health?

Mental health is multi-faceted, involving emotional, psychological, and social components of a person's well-being. When people talk about the level of someone's mental health, they're referring to how well they can cope with life's stressors.

At HealthTap, we believe a poor level of mental health can impact a person's coping skills and physical health. Our clinicians have routine mental health training to manage mild, common mental health concerns seen by family medicine doctors.

Some online mental health services help with medication management, but mental health issues often require a more specialized form of care such as in-person counseling or talk-therapy, that is beyond the scope of our primary care clinic.

How can HealthTap help treat mental health?

We at HealthTap understand that physical health is only one side of health and wellness — mental health plays an equally important role in how much people can engage in and enjoy their lives.

Our family medicine doctors and internal medicine doctors can help with mild depression symptoms, mild anxiety or mild obsessive-compulsive issues, including:

  • Mild anxiety medications
  • Mild depression medications
  • Mild OCD medications
  • Family issues
  • Grief
  • Seasonal depression
  • Sexual performance issues (like trouble achieving orgasm or erectile dysfunction)
  • Sleep difficulties (but HealthTap doctors do not prescribe controlled drugs)

After an appointment with one of HealthTap's online doctors in our primary care clinic, patients can check in with their clinician via text messaging and ask questions about their treatment plan.

Online mental health issues that our providers cannot treat or manage include ADD/ADHD, bipolar disorder, medical marijuana prescription, schizophrenia, suicidal ideation, formal behavioral counseling or talk-therapy. Our doctors also do not prescribe controlled drugs or anti-psychotic medications, which would need to be treated by psychiatry and are too complex for a primary care online program.

How can I improve my mental health?

All healthcare is individual, and what helps someone improve their mental health will also be individualized. We at HealthTap believe addressing mental health requires a holistic approach — often combining the right medications and talk-therapy.

However, the first and most important step in improving mental health is seeking help. Many patients are surprised by what their health insurance covers and pricing can be far more accessible than people imagine (often just the price of a copay) — and taking steps to boost mental health can make a huge difference in people’s physical and emotional lives.

Find a mental health doctor

Your location:

Mental & behavioral telehealth services

Primary care for mental health

Mental and emotional health assessment
Medications and refills
Ongoing care for your mental health

Depression or sleep issues

Chronic fatigue or tiredness
Depression assessment
Treatment for mild depression
Insomnia and other sleep issues

Anxiety, school stress, excessive worry

Anxiety assessment
Stress from school, work, or home

Relationship or family issues

Loss of a loved one
Relationship or family issues

Alcohol overuse

Alcohol overuse or dependence

Sexual health

Ejaculation or orgasm worries
Erectile dysfunction

Women's health

Menopausal mood changes
Post-partum mood changes
Premenstrual syndrome

What we don't treat

  • Suicidal thoughts

  • Drug addiction or detox

  • Prescription smoking cessation

  • ADD or ADHD

  • Bipolar disorder

  • Schizophrenia or psychosis

  • Hallucinations or delusions

  • Psychiatric conditions under age 18 years

  • Competency certification

  • Controlled substances, narcotics, or stimulants

  • Medical marijuana prescriptions

  • Anti-psychotic medications

HealthTap virtual visits are not intended for use in medical emergencies

Always call 911 or your local emergency service immediately if you think you have an emergency. If you experience any of the following medical issues or any other critical or life-threatening situations, go immediately to an emergency room:

  • Chest Pain or Pressure
  • Convulsion or Seizure
  • Difficulty Breathing
  • Mental Health or Substance Abuse Urgency
  • Moderate to Severe Burn
  • Pain Medication Overdose or Reaction (Narcotics)
  • Poisoning
  • Serious Head, Neck, or Back Injury
  • Serious Limb Impairment or Broken Bone
  • Significant, Uncontrolled Bleeding
  • Suicidal Ideation
  • Unconsciousness

What we can't prescribe

There are some medications that telemedicine providers, including HealthTap doctors, rarely if ever prescribe or refill.

Opioids and other controlled substances like:
  • Adderall
  • Ativan
  • Norco
  • Oxycodone
  • Valium
  • Xanax
Psychiatric drugs like:
  • Abilify
  • Gabapentin
  • Lithium
Lifestyle drugs like:
  • Chantix
  • Contrave
  • Qsymia

Mental & behavioral telehealth reviews

21K+ reviews

Everything went very smoothly and professionally. The members involved were also extremely helpful in the entire process.

Valerie V.

From New Jersey

I chose 10 because it went so very well I was very pleased with everything I was told and talking to an excellent doctor is very important when they understand you and answer your questions as well is so important for my well being I am very thankful it went well 😊

Loretta S.

From New Jersey

It is a great way to stay on top of your physical and mental health by the way it organizes things. Sure helps in times like today when we work so many hours.

John Z.

From Michigan

Absolutely wonderful meeting with the doctor...I feel someone really cares.

Kathleen G.

From New Jersey

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Reviewed by:


Geoffrey Rutledge, MD, PhD, FACMI

Cofounder and Chief Medical Officer, HealthTap

Dr. Rutledge is a double-board certified physician who practiced and taught medicine for more than 25 years. He attended medical school at McGill University in Montreal, then completed residency training in Internal Medicine at UCSD, and was certified by the boards of Internal Medicine and Emergency Medicine. He earned a PhD in medical computer science from Stanford, was an NIH-funded researcher, and served on clinical and teaching faculty at Harvard, Stanford, and UCSD medical schools. Before co-founding HealthTap, he created the first consumer health website and PHR at Healtheon/WebMD, was SVP of clinical transformation at First Consulting Group, CMIO at San Mateo Medical Center, and EVP, Product Development and Chief Medical Officer at Epocrates.