Meet your new favorite doctor
...

$39 video appointments plus free texting with your own doctor — just $15/month. Learn more

Your doctor, one tap away

Choose and keep one doctor you love for ongoing advice and prescriptions by video or text — affordable with or without great insurance or benefits!

HealthTap is a nationwide virtual primary care clinic

We recruit some of the most compassionate and knowledgeable doctors who want to build long-term, trusted relationships with their patients to take care of Americans' ongoing health needs holistically.

Trusted, loved, secure

4.9 (21K+ reviews)
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How does it work?

Available on any device

on Web or mobile apps

Our members love us

4.9(21K+ reviews)

Frequently asked questions

How much does HealthTap cost and who does it cover?

HealthTap believes that quality healthcare is a fundamental human right and should be accessible to all. Therefore, we strive to make our services as affordable as possible — with or without insurance.

A HealthTap subscription costs $15 per month (billed $45 three months at a time) and includes the ability to text with the same doctor of your choice anytime for quick questions and follow-ups. Additionally, subscribers can book primary care video appointments with that same doctor for just $39 per visit (or their insurance copay). If you have an immediate medical need, you can request an urgent care video visit with the first available online doctor — usually within minutes — for only $59 (or your insurance copay). Our online doctors are available seven days a week, 365 days a year, even when you're traveling. Also included in your subscription is the ability to access our extensive Q&A library where you can search millions of trusted answers from a network of over 90,000 doctors across 147 different specialties or ask your own health question and receive a text response within 24 hours. Because HealthTap cares for the ones you love, you can add your child/children ages 2-17 to your subscription for free.

As a HealthTap free member, you have access to the same Q&A library with millions of doctors answers and can get urgent care visits for only $99 per visit, or your insurance copay.

Can I get prescriptions?

Yes! Our online doctors can prescribe most medications, and will help you keep costs low by prescribing generics when possible. After your doctor's visit, we'll give you an option to send your online prescription to any local retail or mail order pharmacy of your preference. We'll even show you the price of those medications at different pharmacies and give you a coupon to save up to 75% off the cash price of those drugs. We also offer text messaging, so you can connect with your primary care provider (PCP) about refills from the comfort of your home, after you have established care with your PCP. Certain medications we can't prescribe include controlled substances and psychiatric medications, such as Xanax, Adderall, Ativan, Zyprexa, etc.

Are these good doctors?

Yes! Our online doctors are U.S. Board Certified with verified medical licenses and a professional reputation that we personally research and find in good standing within the medical community. They exhibit expertise and leadership in their field. We also only present doctors who have a beloved bedside manner and maintain stellar patient reviews. We want you to have the best telehealth experience possible. Our philosophy is that if we wouldn't want our family members seeing our doctors, we wouldn't want you to either!

Can I get lab tests?

Yes! Our online doctors can order tests at a lab near you, where you can book a lab appointment to get tested. You'll pay the lab with cash or insurance when you arrive. When the results are ready and available for your HealthTap doctor to review, we'll send you a notification so you can discuss the results with your doctor and create a plan.

Can I get referrals to specialists or in-person care?

Yes! Our online doctors can recommend specialist or in-person care whenever it is clinically appropriate. You can then book an appointment with a specialist near you of your choice. We make it easy for you to share a copy of your medical records on HealthTap with other providers so they can easily pick up where we left off! But, don't worry, our privacy policy ensures your protected health information is transmitted appropriately. If you need in-person paperwork to use your insurance to get a specialist referral, just share a copy of your HealthTap visit with your in-person doctor to ask for the referral forms you want.

Can I use my insurance?

Yes! We accept hundreds of out-of-network insurance plans around the country, plus in-network Medicare, to pay for your telehealth doctor's visit fees (see the full list). We even accept almost all HSA/FSA cards. At this time, most insurance companies do not pay for the membership subscription — just the telehealth visits! We currently do not accept Medicaid.

What payment methods do you accept?

We accept most credit, debit, HSA/FSA cards (Visa, Mastercard, Amex, Discover, JCB, Diners, Maestro, UnionPay), PayPal, Google Pay, Apple Pay. We do not, however, accept any prepaid cards to pay for your membership subscription.

Can you treat my condition?

Yes! Our online doctors can treat most conditions that don't require ongoing specialist care, controlled medications, or other special drugs or treatments. Some examples of what we treat include: Influenza, common cold, COVID-19, asthma and allergies, headaches, diabetes, hypertension, sinusitis, high cholesterol, arthritis, monkeypox, erectile dysfunction, back pain, hypothyroidism, sleep disorders, mild anxiety, cellulitis, and more. See a full list of conditions we're particularly good at treating with virtual care!

Can the doctor write my school or work notes?

Yes! Our doctors will include a school or work note for your place of employment whenever you request it and if it's clinically appropriate. You can then download a PDF copy or print the note from your computer to share with whomever you'd like.

HealthTap doctors do not currently complete complex forms — such as disability forms, competency assessments, special needs forms, medical certificates, or FMLA paperwork. Complex forms are better suited to in-person care with your in-person primary care doctor or a specialist.

What if I already have a doctor that I see in person?

As a patient, you can still benefit from access to a responsive, trusted HealthTap online doctor — even if you already have a doctor near you that you see in person! A HealthTap doctor is usually more affordable and convenient for most issues. And for the few occasions where you need to see someone in person, you can share your online medical records with your local physicians to pick up where we left off!

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