Your question is not at all clear, but this particular forum is for general medical questions. If you have had some problem with this website, you need to direct your question to general support.
Answered 7/12/2022
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Wrong platform as no payments are needed on the free Healthtap platform. If this is related to a consult and/or payment made on a paid portion of HeathTap, technical support at the phone listed may be able to help.
Answered 7/12/2022
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