A member asked:

Why is it i paided for my appointment and it says something is wrong with my card it took the money off my card?

2 doctors weighed in across 2 answers

Your question is not at all clear, but this particular forum is for general medical questions. If you have had some problem with this website, you need to direct your question to general support.

Answered 7/12/2022

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Dr. Silviu Pasniciuc answered

Specializes in Internal Medicine

Wrong platform as no payments are needed on the free Healthtap platform. If this is related to a consult and/or payment made on a paid portion of HeathTap, technical support at the phone listed may be able to help.

Answered 7/12/2022

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