A member asked:

May someone re-send the prescription i was given? my pharmacy said they never received it, but healthtap shows the prescription was sent yesterday?

2 doctors weighed in across 2 answers
Dr. Silviu Pasniciuc answered

Specializes in Internal Medicine

Try to call help desk as on the free HealthTap platform no such services are possible. Make sure you get established also with a primary care doc at HealthTap or in person so that you have proper follow up.

Answered 4/17/2023

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Please call the HealthTap helpdesk phone number. You can also try sending an email to HealthTap support.

Answered 4/23/2023

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