A member asked:

I have pains on my neck and shoulders. i can't turn on my sides especially the left side and i'm unable to look up. i went to the pharmacy they prescribed betapyn but it's not helping, i've also used deep heat patches. please help, it's been 2 week?

A doctor has provided 1 answer

Neck pain: There are several reasons for this and much more information is needed. This most common things that come to mind is a disc problem in the neck, muscle spasm, or referral pain from an organ like the gall bladder. Hot pack can make things worse if used more than 20 minutes at a time

Answered 1/29/2021

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