Go see your doctor: If piercing site is swollen & uncomfortable, you might have an infection there so you need to go see your doctor for an evaluation, diagnosis & appropriate treatment which may include antibiotics. In meantime, warm compresses are fine for infections while cold compresses (ice packs) are good for injuries. But don't delay seeing your doctor! your ear is a very sensitive area & susceptible to damage.
Answered 3/30/2013
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