A member asked:

My 3 month old has blocked tear ducts but now around her eyes is getting swollen and blotchy at times she is also starting to scratch now. pediatrician said not pinkeye. allergies? what can i do?

8 doctors weighed in across 3 answers

See ENT: Sounds like your child has "atresia" of the nasolacrimal duct. An evaluation by ENT can help as these can be "stented" or opened as to not allow for swelling and "blockage " to occur.

Answered 6/10/2014

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EES (erythromycin ethyl succinate) ointment: Get ophthalmic ees (erythromycin ethyl succinate) ointment from your pediatrician. Make sure it is ophthalmic ointment. Apply to eyelids. You are getting breakdown of the skin by the constant watery tears on the skin / exacerbated by the rubbing.

Answered 11/27/2015

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Wait: Blocked tear ducts are normal for this age and are usually better by age 12 months. If you must do something, stick to warm compresses for gentle cleaning or use saline drops to wash out the crusts. Keeping the eyes clean will avoid her scratching and causing an infection.

Answered 5/10/2014

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