What to do if i have genital herpes test came back negative but i know i'm positive. and this upsets me?

Understandable ...: Your upset is understandable. But, the medical care has to conclude with assessing patient's symptoms which tends to be emotionally subjective and with interpreting provider's physical examination and tests which tends to be professionally objective. So, bring the information on why you think you have herpes to see and talk with Doc time so to deduce possible Dx for reasonable Rx.