A member asked:

For the paid online chats, do you get to pick which dr. you want to speak to? also, are the video chats recorded and kept in your records? thanks?

5 doctors weighed in across 2 answers

This is the public information site where volunteer docs answer health questions based on data you type into a post. It does not share information with other HT sites nor are the docs the same. Direct any such questions about the pay sites to the involved help desk or www.connect @ healthtap.com.

Answered 7/14/2021

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Dr. Sue Ferranti answered

Specializes in Internal Medicine

If you opt to connect to a doctor right away, you will not get to choose the doctor but you will be connected to the first available doctor. If you choose to select an internal medicine doctor (if available in your state), you will make an appointment with the doctor of your choosing and see the same doctor ongoing. The video chats are not recorded in either instance. Good luck to you!

Answered 7/9/2021

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