A member asked:

My mom has a lump on the back on her neck that started off hard & painless. after a 2 weeks it's mushy & red. no itching, but feels sore. what is it?

A doctor has provided 1 answer
Dr. Louise Andrew answered

Specializes in Emergency Medicine

Cyst or abscess: Apply warm compresses to it 4-6 times daily and possibly it will drain. If not, should be seen for drainage. Good luck to her.

Answered 11/27/2017

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