A member asked:

Left an ice pack on for 20+ mins & now my cheeks are really red/pink so i think i'm ice burned. how do i reduce the redness? when will this heal?

2 doctors weighed in across 2 answers

You are OK: Place a cloth between the ice pack and the cheek like a wash cloth. You did not say why you are using an ice pack

Answered 4/4/2016

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Diagnosis first: Hi, it’s hard to say without a picture but there is a great app that may be able to help you get a diagnosis without being seen in person by a dermatologist. The app is called VisualDX and is one of the best, if not the best out there. Many clinicians, including myself, use it. Just snap a photo and it gives you a list of possible diagnoses. Good luck!

Answered 3/5/2018

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