Hello doctors(s). every morning, my mother get her neck and back bone ache. its so hard for her to get up from her bed. whats wrong with her? thanks:)

Posture, especially the way one sleeps and the type of surface- bed :hard or soft; - floor; with mat or mattress on the floor. Head and neck support_ pillows, no-pillows, hard surface... In addition, does one have arthritis, Muscle spasm, Disc problems... A visit with PCP for detailed History, Physical, Appropriate Imaging and Lab work needed to sort things out for appropriate management.