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Eureka, CA
A 36-year-old male asked:

Is it standard procedure for someone other than the dentist to set up your treatment plan and other costs?

3 doctor answers3 doctors weighed in
Dr. Marguerite Myers
Dentistry 45 years experience
Absolutely: Many offices have the treatment coordinator set up the treatment plan, and financial arrangements. This is very standard procedure. The treatment coordinator is professionally trained in appointment scheduling, financial arrangements, insurance options, and more.
Dr. Gary Sandler
Dentistry 54 years experience
Treatment and Costs: I believe that the dentist should diagnose your treatment and establish your treatment plan along with the sequential order of treatment and fees. That is what we do in our office. However, it is perfectly acceptable and common in many offices for the auxiliary staff to implement and coordinate it from there. Every office can establish their own policies and guidelines.
Dr. Simon Rosenberg
Dentistry 46 years experience
YES, This is Common: Dentist will formulate a recommended treatment plan & alternative treatments after examination of your teeth, gums & oral hygiene. They will generally discuss their finding & treatment plan with the patient & answer any questions. The discussion of the treatment cost, financing and scheduling is generally delegated to the treatment coordinator & alternatives here can be discussed. Ask questions!

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Last updated Jan 18, 2014

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