A painful rash (especially on one side of face only) could possibly be shingles- may need Dr exam- or a bacterial infection. Some people do have a sensitivity to Neosporin though (I would expect irritation/itching not pain tho). Benadryl or 1% hydrocortisone might help & likely wouldn’t hurt, but see Dr if pain persists or other symptoms (fever, pus, numbness) develop
Answered 8/12/2021
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