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A member asked:
How long does it take to get an answer for a question from a doctor who you paid for there service with healthtap? i've been waiting a few days now for a text/email back?
A doctor has provided 1 answer
Less than 24-48hours: This is the free, informational HealthTap service. Questions and answers here are public, and medical care is not provided. Perhaps you asked for a video-audio-text consultation with a doctor via HealthTap's paid services. For help with issues related to paid private virtual consultations, contact HealthTap's support team at 650-376-6110 (not this public forum).
Answered 12/21/2019
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