I'm unable to get earwax out of ear. benadryl doesn't do anything. what medicine will work?

Dr. can look in ears: Some people have the type of ear wax that builds up, while others do not. Some people "clean" their ears but unintentionally are pushing their wax further upstream. Wax is oily and more liquid in some people (and doesn't form a big lump), but wax is dry and hard in other people (forming a lump)... these qualities are genetic. Debrox drops, used on one or two days each month, can prevent build-up.