Blue ears a mystery: No idea about the blue ears, but as for the raw face, put a neutral lotion (like Cetaphil or Aquaphor) on the surface and just try to leave it alone. It will probably heal over in a day. Keep the lotion in the fridge for additional comfort. There's no reason to scrub so hard! You could do more harm than good from that.
Answered 7/4/2015
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