A member asked:

Look at my private files. (photo) i need help and where to go to get an explanation. how did i get it?

A doctor has provided 1 answer

"Live" appointments: HealthTap PRIME doctors see and help you, via smartphone, tablet, or laptop. They can see photos you upload into your FILES folder. You can also send images while in the middle of a live PRIME consultation. PRIME is by monthly subscription, but there may be promotional plans from time to time. Doctors answering HealthTap BASIC brief, free questions are not able to see patients' images or photos.

Answered 10/19/2017

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