I know that as a physician to diagnose the patient's need to see, to palpate, auscultation do not you? how long the company has been working?thankyou

Which company?: Which company are you inquiring about? Yes, it's ideal to see, palpate & auscultate our patients but it's also important to listen & take complete history.

In a perfect world: Yes. Every patient would be questioned and examined in person . But sometimes that can be difficult to arrange so a format such as this can help bridge some gaps.