Can you please describe the best ways for getting rid of really chapped/cracked lips?

How long? You will need to find out if you are allergic or irritated by the products you are using on you lips. You are also more likely to have chapped lips if you lick your lips often or breathe through your mouth most of the time due to nasal congestion. I assume that you have already tried chap stick or its likes etc. Without success.