At HealthTap we believe in the power and benefits of better health information. When patients and doctors come together, we can learn from one and another in engaging ways that are simply not possible when we’re looking for health information alone.
Because online sharing in health is a new concept, you should be comfortable and confident that you can share securely and privately. This is why on HealthTap you can ask health questions and explore health information without also sharing your personal identity. We call this "secure sharing."
How does it work? When you share health information on HealthTap, only you know who you are. Your identity is protected. Our community receives the value of learning from your questions and the information you choose to share, and you benefit from the secure sharing of others in our community. You can personalize your questions without revealing who you are. Your personal information and identity are not even shown to doctors, unless you request a Private Conversation with a doctor.
Our company culture respects the values of secure sharing. Our employees receive privacy training, and we’ve written our Privacy Statement in easy to read language. We’ve even provided additional suggestions for sharing securely and safeguarding your privacy when participating on HealthTap. Some members will choose to participate on HealthTap under their actual names, but this is always a voluntary choice.
Your Identity is Private
We are Secure
More on Secure Sharing While Remaining Private
Sharing in a safe and secure setting benefits both you and all community participants by allowing everyone to learn in new ways. You should never be required to give up your privacy when you share, and that’s why member accounts are identified by a Public Profile Name and image instead of real names. By properly choosing and safeguarding your unique online HealthTap name, you are anonymous when you share information with our community.
Here are some of the ways we have designed this system with you in mind:
Tips for Sharing While Staying Secure
Here are some tips about how to stay private and share securely:
Our Privacy Principles, Privacy Constitution & Member Bill of Rights
HealthTap’s Governing Privacy Principles
We believe that trusted health information from doctors leads to better decisions. We also believe that securely sharing health questions and information can change the way we understand and manage our well-being, and can redefine personal health.
We take your privacy and security very seriously. That’s why we have a Privacy Constitution, consisting of our pledge to you and your rights. This Constitution helps guide our decisions about privacy and security, and secures your rights as a member of our service.
Member privacy is governed by our Privacy Statement, which contains answers to common questions about how our site works and how information provided to us is used and protected. We encourage you to refer to our Privacy Statement any time they have any questions about HealthTap and privacy. If you have any suggestions for how we can improve your privacy experience on HealthTap, please let us know.
HealthTap’s Privacy Constitution & Member Bill of Rights
Our Pledge to You:
For More Information: