Reduced Costs
Greater Satisfaction

Reduce overall spending on members by increasing their adherence to effective, low-cost interventions using HealthTap's on-demand care app

Give your members personalized answers to any health question

Enable access to 2.6 million doctor-provided answers on any device

Give your members control over their own health profiles

Make virtual care visits more efficient with customized health profiles

Give your members virtual triage and guidance to the right care

Provide tailored answers and recommendations with our doctor-trained A.I.

Give your members trusted advice & treatment - anytime, anywhere

Reduce the need for in-person visits with virtual care

Give your members timely reminders to help them get well and stay well

Drive improvements in compliance and follow-up with in-app notifications

Give your members a selection of the best practitioners

Simplify the process of finding the right doctor and in-network referrals

Maximize efficiency with a seamless patient journey

Our A.I.-powered digital system guides members to the right level of care - avoiding costly doctor, urgent care, and emergency room visits by resolving minor medical issues before they become major ones

Low CostHigh Cost
Instant, educational answers
Self-treat care guides
Doctor-sourced answers
Asynchronous text visit
Live video/voice/chat visit
Referral to specialist
Emergency/urgent care visit

Implementation that's as fast as it is easy

HealthTap is a configurable solution that provides all the tools, resources, and people you need to get up and running - and ensure that your employees do the same

Three Months Prior
PLAN

Discover touch points & users

ANNOUNCE

Coming soon, how to enroll, FAQs

Launch
ENGAGE

Features, new programs

Three Months After
ADJUST

Data-driven program evolution

RE-ENGAGE

Finish profile, add dependents

Real engagement. Real satisfaction.

48
Net Promoter Score

5.3 times higher customer satisfaction than the healthcare industry average

11.8%
Monthly Active Users

18.2 times better user engagement than stand-alone telemedicine solutions

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Onboarding
Notifications

Featured customer

Flex, a Fortune Global 500 company that employs more than 200,000 workers across 30 countries, has been a HealthTap customer since 2015.

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"If I took HealthTap away from my employees, I'd have a revolt on my hands."

- Paul Baldassari, Chief Human Resources Officer at Flex

Jennifer

"Within 5 minutes, I was able to visit a doctor, have a prescription sent to my favorite pharmacy and that was just amazing to do all that from the privacy of my own home."

George

"I've shown the app to my wife... and she is already using it... and we have listed our three kids in it..."

Tim

"You know whether it's three o'clock in the afternoon or one o'clock in the morning... you get that information right in your hands, super convenient."

Cloria

"...This way I have a variety of doctors that can answer my question and not just give me one specific answer. I have multiple answers."

Together we'll save on costs while saving lives

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