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Dr. Jeffrey Pollard

ENT and Head and Neck Surgery
San Jose, CA
23 years experience

About

Bio

Connect with me on LinkedIn Follow me on Twitter @DoctorPollard Jeffrey D. Pollard, MD is a fellowship trained and double board certified physician and surgeon who is an alumni of Duke, Vanderbilt, Stanford, and Tulane Universities. Dr. Pollard is a Silicon Valley native who grew up witnessing first-hand the powerful impact and meaningful benefits of innovative and integrated science, medicine, and technology. He has a passion for personalized patient-centric care, preventive participatory medicine, and health wellness and desires to blend technology into modern healthcare in ways that truly build and benefit the patient-provider relationship and overall outcomes. In addition to over a decade of hands-on clinical experience with an emphasis on innovative and minimally invasive laser and surgical procedures, Dr. Pollard has a broad and proven skill-set in healthcare pertaining to education training, research, recruiting, marketing, community building engagement, communications, social media, management, operations, and public speaking. He is proud to be 23andMe's first full-time physician and Director of Medical Affairs.

Specialties
Doctors may have more than one area of specialty interest. Board certification in a specialty area means the doctor has completed formal training and has practice experience in that specialty, and has passed the certification examination from the corresponding accredited medical specialty board.

ENT and Head and Neck Surgery

Doctor Q&A

381 Answers
517 Agrees
The number of answers this doctor has agreed with.
A 36-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Expertise needed: Unfortunately, this requires the expertise of a really well trained surgeon who has extensive training in transplant surgery. Fortunately, your family... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 22-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Ance and pregnancy: It is not a good idea to use medications unnecessarily during pregnancy. Topicals like benzoyl peroxide and tretinoin (retin a) may work reasonably we... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 18-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
It's possible: Shortness of breath and pain when you breath are concerning for a lung process that could be an infection, although you might likely have a fever, pro... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 92-year-old member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
50 is low: Sounds like you doctor has a good plan but 50 is low for diastolic (depending on other factors as well). This is a perfect opportunity to follow up wi... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 34-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Flu-like: Initial flu-like symptoms and then general lymphnode swelling without much in the way of other symptoms. With aids there are a host of varied symptoms... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 52-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Thyroid Recovery: 2 factors. 1) recovery from surgery. Typically basic recovery from neck surgery is on the order of 5-10 days at which point surgical pain and initial ... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 28-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Depends: Depends a bit on the nature of the dizzy spells. Florinef (fludrocortisone) may take over an hour to reach it's peak in your system. This may benefit ... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 58-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
White color: Generally speaking a whitish color on the mucosal surfaces of the mouth can represent fungal colonization. Additionally, depending on risk factors lik... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 55-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Worth an exam: "right upper quadrant" pain is worth an eval. Could be gall bladder/liver, pancreas - all important organs to rule out for infections/stones. Could al... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 18-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Prescription med: If you are suffering from severe pain, best to have an examination of your throat - you may have a peritonsillar abscess that could require drainage. ... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 33-year-old member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Emergently: In most cases a torn esophagus is an emergency (if perforated) b/c of the connection to the mediastinum where the heart and other important structures... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 30-year-old member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
May need drainage...: Clinda is good, but you may need to verify that you do not need a drainage procedure for the abscess. Drainage can help resolve an infection very quic... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Depends: The best way to treat any infection is with culture directed antibiotic therapy. This is not always performed with routine sinusitis, but would be adv... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Tinnitus: Tinnitus - or ringing in the ears - has a number of different causes. It is not out of the question that a sinus infection could exacerbate tinnitus, ... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 33-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Cluster of symptoms: Hard to say with a general cluster of symptoms what may be happening, but if they are significant they should be evaluated. Conditions such as brain t... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 33-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Tingling in stomach: While i'm not sure i know exactly what the "tingling" is, some stomach ulcers can present with symptoms that change with the intake of food. It would ... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 37-year-old member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Filler Duration: In my experience, hyaluronic acid fillers such as Restylane (dermal fillers) and Perlane last about 9 months up to and just over 12 months when used f... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Tongue Pain: Tongue pain can be caused by trauma (sharp food - like a chip or fishbone), ulcer from infection or tumor, burn, etc... Examination of the tongue shou... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 18-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Esthetician session: Salicylic acid can help to reduce pore size. This along with good skin hygiene that may include light microdermabrasion and treatment. Most importantl... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 29-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Swimmers ear: Also, if pain persists or is accompanied by swelling, fever, or drainage over next 24 hours do not delay in seeing an urgent care doctor to get starte... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Pusling rush in ears: Pulsing sounds and sensations in the ear are more than likely a result of turbulent blood flow through the blood vessels that surrond the inner ear. I... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 21-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Unlikely veins...: Hi. It's unlikely that the pain is in your veins (that would be quite atypical). More commonly sharp pains are related to nerves. An evaluation with a... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 39-year-old member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Headaches: Headaches are common even in totally healthy individuals, but when you are on medications and have thyroid dysfunction as well, youlikely have more re... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 22-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Ulcer in mouth: Keep in mind that any non healing ulcer in the mouth should be examined and possibly biopsied to rule out a malignancy (like cancer) particularly if y... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 30-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Sure: Any blood pressure medication can cause dizziness. If you are having noticeable problems with light-headedness when standing or at other times, you sh... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 27-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Inflammatory process: Infection/inflammation of the GI tract/liver can cause an elevation in you "white" blood cells and a temporary increase in your "liver" labs. Causes c... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Variety available: Protein shakes are generally good, but patients with renal failure must be mindful that their protein intake does not exceed the amount recommended ba... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Thoughts: You might consider seeing your dentist for an appliance that would help. Drying agents like Benadryl (diphenhydramine) can could be considered if they... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 31-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Needs evaluation: If a child with fever is breathing rapidly it can be related to fever and increased body demand from an infection, but this is one that deserves emerg... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Don't think so: I can't think of any reason. The two organ cavities are completely separate anatomically.
Created for people with ongoing healthcare needs but benefits everyone.
A 18-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Unlikely: Given your age, it is unlikely to be something other then benign musculoskeletal issues, however you might benefit from a quick exam just to make sure... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 33-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Relationship?: Not sure there is any relationship between the two. One question would be to determine if anything else has changed that might have started causing th... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 22-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Veins in neck: When you bend over, the veins in your neck fill up a bit more. Throbbing is the pulsing felt in the veins.
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Twitching=muscle: The face is full of small muscles that control our expressions. Some of these muscles are attached to the ear, and when contracting, move the ear a bi... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 45-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Sudden change: Sudden neurological change in any body part is concerning for a TIA (mini stroke) or stroke. Could also be inflammation or compression along the nerve... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 43-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Blistering Rash: A blistering rash should be evaluated. Are the lesions blistering on their own or are they being "scratched" an therefor look like blisters. A promine... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 78-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Urine: Some medications can cause your urine to turn orange - but in this case there is no medication being administered. Malodorous urine and change in colo... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 75-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Vascular/nerve/musc: Three choices: it must be related to either a vascular, nerve, or muscle problem. Could be cramping in a muscle, decrease in blood flow, or nerve issu... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 41-year-old member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Dry: Keeping your ear canals dry is critical while recovering from swimmers ear - which is an infection of the ear canal caused by chronic moisture. Preven... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 21-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Hemoptysis: Hemoptysis of any cause (or unknown cause) is quite concerning and needs rigorous evaluation and follow-up. Establishing a primary care doctor who can... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Re-test: You may want to re-check a pregnancy test - otherwise if you are noticing a change in your body that is concerning, it would be reasonable to follow u... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Sore neck/back: Usually related to muscle strain. If not responding to rest and anti-inflammatory medication, it is reasonable to visit doctor. If there are related s... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 24-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Muscle Contraction: More than likely, the muscle contraction in the face that goes along with crying is causing a brief reduction in blood flow to the skin which may make... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 55-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Shin Swelling: You've traumatized your leg which could just be soft tissue injury or even involve the bone, depending on the nature of the fall. Swelling can be inf... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 26-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Preg test: If you are concerned about pregnancy you shoul do an at home test. Chest pain that is otherwise unexplained, depending on duration, associated symptom... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 73-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Coughing: Coughing without producing phlegm is likely related to a viral infection of the lower windpipe. Rattling sounds are due to areas where thick mucus is ... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 28-year-old male asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Nope: By itself, having the ability to touch ones tongue to their nose does not define or represent a problem.
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Unclear: It's unclear based on your description. It is true that everyones stomach will enlarge with a full meal - and it is possible that it might feel more f... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A member asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Need more detail: It would be helpful to know things such as duration, other symptoms, changes day to day, etc. It is possible to have lumps and bumps under the skin an... Read More
Created for people with ongoing healthcare needs but benefits everyone.
A 26-year-old female asked:
Dr. Jeffrey Pollard
ENT and Head and Neck Surgery 23 years experience
Location of Symptoms: The location of the symptoms is in the region of the stomach and pancreas. Would be good to try and figure out when/why symptoms are arising and see i... Read More
Created for people with ongoing healthcare needs but benefits everyone.

Testimonials
Recommendations and Thank you notes are endorsements given from patients or other doctors.

14
Recommendations
998
Thank you notes
Mar 13, 2013
This Dr invited me to join and it has been a great opportunity & pleasure to help him on his mission to help as many people as possible in an emerging venue.
Dr Pollard has taken great efforts to provide expert advice to his patients. I appreciate his effort in serving them well!
Caring, dedicated, knowledgeable - an outstanding thought leader and innovator.
HealthTap member
This made me feel good. Thanks! I've had this for a while and it's really been bothering me! I'll admit I haven't been drinking enough as I should be. Thank you!
HealthTap member
Please, Doctor help me I sent you several letters did not want one of my problem is I albinos live in a desert country and dry I hope you Do
HealthTap member
Yes, I'm going to try it. If anything it will erase my stress at doing nothing besides resting and the other basics! Face is scary!!Thanks!

Education & Training

Medical/Graduate school

Vanderbilt University School of Medicine, TN
Graduated 2000MD

Residency

STANFORD HOSPITAL

Residency

STANFORD HOSPITAL

Awards

Most Influential, Third Place, San Jose Region, CA - Summer
2013
Top Otolaryngologist, First Place, San Jose Region, CA - Summer
2013
Top Otolaryngologist, First Place, San Jose Region - Summer
2014

Affiliations

Reviance
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