Primary Care

4.6, 2.5K Ratings
4.6, 17.4K Ratings
HIPAACompliant
LegitScriptCertified

Choose your primary care doctor and book a video appointment.

Get medical advice, prescriptions, tests, and referrals.

Only with HealthTap Prime
$39 or copay

What we treat

New patient

New health concern
Review of health history and medications

Routine check-up or follow-up

Annual or routine check-up
Nutrition and diet guidance

Tests and screenings

Health assessments and screenings
Lab tests and interpretation of results

Existing or chronic conditions

Hypertension/high blood pressure
Diabetes
High cholesterol
GI disorders/GERD
Asthma
Arthritis
Hypothyroidism
Allergies
Acne

COVID-19 symptoms

Cough
Fever
COVID-19 vaccination advice
Post-COVID health concerns
Cough or wheezing

Prescriptions and refills

Prescriptions for new health concern
Prescriptions for existing conditions
Medication management
Prescription refills

Birth control

Birth control pills
Contraceptives
Emergency contraception
Spermicides

Lifestyle guidance

Skin or hair
Sexual health
Emotional health
Pre- or post-travel care

What we don't treat

Anabolic steroids and testosterone
Prescription weight management
Prescription smoking cessation
Drug addiction or detox
Controlled substances, narcotics, or stimulants
Abortion pills
Competency certification
Anti-psychotic medications
HIV medications such as PreP or PEP
Transgender hormonal care
Ordering medical equipment or devices

HealthTap virtual visits are not intended for use in medical emergencies

Always call 911 or your local emergency service immediately if you think you have an emergency. If you experience any of the following medical issues or any other critical or life-threatening situations, go immediately to an emergency room:

Chest Pain or Pressure
Convulsion or Seizure
Difficulty Breathing
Mental Health or Substance Abuse Urgency
Moderate to Severe Burn
Pain Medication Overdose or Reaction (Narcotics)
Poisoning
Serious Head, Neck, or Back Injury
Serious Limb Impairment or Broken Bone
Significant, Uncontrolled Bleeding
Suicidal Ideation
Unconsciousness

What we can't prescribe

There are some medications that telemedicine providers, including HealthTap doctors, rarely if ever prescribe or refill.

Opioids and other controlled substances like:
Adderall
Ativan
Norco
Oxycodone
Valium
Xanax
Psychiatric drugs like:
Abilify
Gabapentin
Lithium
Lifestyle drugs like:
Chantix
Contrave
Qsymia

Frequently asked questions

How much does HealthTap cost?

HealthTap believes that quality healthcare is a fundamental human right and should be accessible to all. Therefore, we strive to make our services free or as affordable as possible — with or without insurance.

There are two types of membership:

  • With HealthTap Prime, for just $15 per month, you get:
    • 24/7 on-demand Urgent Care to video or text chat with the first available doctor within seconds for advice, prescriptions, test orders, and referrals for just $39 per visit or your insurance copay. That's 50% off with each visit!
    • Exclusive access to Primary Care video appointments for just $39 per visit or your insurance copay. That means you get to:
      • Choose your own primary care doctor to get to know you deeply
      • Stay healthy with regular screenings and check ups
      • Manage any ongoing conditions or concerns over time
    • $100 off online therapy visits with our partner, Talkspace
    • Care for all your children is included at no additional membership cost!
    • Search millions of trusted answers from 90,000 U.S. doctors across 147 specialties or ask your own health question anonymously to get your own educational text answers within 24 hours.
    • Instantly understand what may be causing your symptoms and what doctors usually recommend doing with HealthTap AI, our doctor-trained and doctor-assisted chatbot.
    • Conveniently schedule appointments with nearby walk-in clinics nationwide, including thousands of CVS MinuteClinic locations for common health concerns that require in-person treatment or testing.
    • Store all your medical records securely and privately in one, convenient to access app — without storage limitations. Benefit from personalized care from our doctors who will always tailor their diagnosis and advice for you based on your profile and history.
  • With HealthTap Basic, you don't pay any membership fee, and you get:
    • 24/7 on-demand Urgent Care visits at just $80 per visit or your insurance copay
    • The same great access to millions of doctor answers to any health question and AI-guidance for your symptoms
  • For all virtual visits, we accept most health insurance plans. You can also pay the same low price without insurance using just a credit or debit card, or PayPal.

Can HealthTap doctors write prescriptions?

Yes. HealthTap doctors can write medically necessary prescriptions, as well as order lab tests and other procedures. Doctors send the prescriptions to the member's preferred pharmacy.

How do I select my preferred pharmacy?

You select a preferred pharmacy by going to your HealthTap account page. (If you haven't created an account yet, do so here.) Click on the "person" icon in the top right of the page once you've logged in. Click on Account. Choose Preferred Pharmacy from the list of options.

Can I use health insurance with HealthTap? How does it work?

Yes. HealthTap accepts hundreds of insurance plans for use on both Urgent Care and Primary Care visits. The cost of the visit depends on the member's plan. HSA & FSA funds are accepted.

TESTIMONIALS

From HealthTap Members

This app has saved my life during this Covid 19 crisis. Most doctors aren't accessible. But with this app I was able to access everything and get the care I needed.

Mary W.

HealthTap Member
I love being able to talk to a doctor 24/7. HealthTap gives me peace of mind knowing there is a doctor I can talk to anytime.

Jake S.

HealthTap Member
I was able to visit with a doctor, have a prescription sent to my pharmacy, and it was amazing that I could do it all from the privacy of my own home.

Jennifer M.

HealthTap Member
This app has saved my life during this Covid 19 crisis. Most doctors aren't accessible. But with this app I was able to access everything and get the care I needed.

Mary W.

HealthTap Member
I love being able to talk to a doctor 24/7. HealthTap gives me peace of mind knowing there is a doctor I can talk to anytime.

Jake S.

HealthTap Member
I was able to visit with a doctor, have a prescription sent to my pharmacy, and it was amazing that I could do it all from the privacy of my own home.

Jennifer M.

HealthTap Member
This app has saved my life during this Covid 19 crisis. Most doctors aren't accessible. But with this app I was able to access everything and get the care I needed.

Mary W.

HealthTap Member
I love being able to talk to a doctor 24/7. HealthTap gives me peace of mind knowing there is a doctor I can talk to anytime.

Jake S.

HealthTap Member
I was able to visit with a doctor, have a prescription sent to my pharmacy, and it was amazing that I could do it all from the privacy of my own home.

Jennifer M.

HealthTap Member
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100+ insurance plans accepted

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